Shipping Information

Thank you for choosing Mumble By Design! We are committed to providing you with a seamless shopping experience, including prompt and reliable delivery of your order. Below, you will find important information regarding our shipping policies and procedures.

Shipping Methods:

We offer the following shipping methods for domestic and international orders:

  1. Standard Shipping: Delivery times can vary from State to State. We have the following estimated timelines. Note that the during peak times, delivery times are most likely to change.

    NSW Metro: 2-5 days
    NSW Regional: 3 – 10 days
    QLD Metro: 3-7 days
    QLD Regional: 5- 14 days
    VIC Metro: 3-7 days
    VIC Regional: 3- 14 days
    SA Metro: 3-7 days
    SA Regional: 5-14 days
    WA Metro: 5-7 days
    WA Regional: 7 – 14 days
    TAS Metro: 5-7 days
    TAS Regional: 7-14 days

Need something fast? Please contact us to arrange expedited delivery

Shipping Costs:

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your order during the checkout process before completing your purchase. We allow free pick-up options. Please contact us if you would like to use your own freight company.

Order Processing Time:

Orders are typically processed and shipped within 1-2 business days of receiving payment. Please note that orders placed on weekends or holidays will be processed on the next business day. Please note that at times where may be stock or seasonal delays. If timing is a concern, please contact the office before placing an order.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.

International Shipping:

For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your country’s customs office for more information on import regulations and fees.

Shipping Restrictions:

Some items may be subject to shipping restrictions such as pressurized glue cannisters. We will contact you if your order is effected.

Questions or Concerns:

If you have any questions or concerns about shipping, tracking, or delivery of your order, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with us is exceptional.