By purchasing your Mumble By Design product you have agreed to be bound by the following Terms and Conditions.
Where you are deemed to be a ‘consumer’ as defined by The Trade Practices Act 1974 (the Act), your rights’ automatically form part of the contract between buyer and seller, and are called ‘statutory rights’.
The Act says ‘statutory rights’ apply to a ‘consumer’ who is a person or corporation who acquires any other type of goods or services costing less than $40 000.
Any term, to the extent permitted by Law including all implied warranties and conditions are excluded except as provided in these Terms and Conditions and any terms which could be alleged to be a condition or terms of the contract and which does not form part of this warranty or is implied by legislation is expressly excluded and is to be disregarded.
As a ‘consumer’, you have the benefit of both ‘statutory warranties’ and any other warranties that are provided by Mumble By Design upon the purchase of your product. These Terms and Conditions provided by Mumble By Design are known as ‘voluntary warranties’.
Conditions and Exclusions:
1. The warranty extends to the original customer or recipient of the product (in the case of acquisition as a gift or promotion) and it is not transferable.
2. The warranty is effective from the date of purchase of the product.
3. Original proof of purchase of the product or the receipt will be required for any warranty claim to be considered.
4. Each item is intended for use only for the purpose described and not for any other purpose. Mumble By Design offers a 12 month warranty on all products. Mumble By Design warrants your product against any manufacturing defect or faulty workmanship or materials including full replacement on repair in part or whole as displayed on the product, subject to the following:
a. If the defect or faulty workmanship prevents the product to be used for its normal, intended purpose.
b. Any defect in materials or workmanship, which at the time of purchase of the product ought to have revealed to you by examination of the product.
c. Mumble By Design does not have any liability or responsibility under this warranty where, caused by conditions beyond Mumble By Design control including, but not limited to any cost, loss, misuse, neglect, accidents, attachment of accessories, not originating from Mumble By Design, act of God, overloading beyond recommended capacity or other improper treatment of the product, including unusual use or abusive wear and tear leading to malfunction or damage or incorrect assembly or disassembly of fitment by the purchaser or any other third party.
d. The warranty only applies to for manufacturing faults, and does not cover components, which by their nature may reasonably require periodic replacement due to normal wear, degradation or consumption.
e. The warranty does not extend to consequential or incidental damage, including but not limited to your existing furniture or environment or to any other person or property.
f. It is your responsibility to maintain the product adequately and any components subject to wear through use or exposure to the elements and are inspected periodically and replaced with Mumble By Design parts as required.
g. No warranty is provided for failures caused by inadequate maintenance nor non-compliance to fitting instructions supplied by Mumble By Design.
h. The warranty does not extend to the colour fastness where the product has been exposed to sunlight.
5. Subject to the limitations and exclusions below, Mumble By Design will remedy defects in material and workmanship during the warranty period, by:
a. Repairing or replacing the defective component (s) without charge for parts or labour to the original purchaser.
For any specific questions about the Mumble By Design warranty, please contact the consultant from where the product was purchased.
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No content or images on the website or in print material may be replicated or published without express permission from Mumble By Design Pty Ltd
We reserve the right to vary the specifications or performance criteria of any product in our range from time to time. These changes would only be undertaken if it is a proven and documented improvement to the existing design.
To ensure you get the most from your acoustic product please refer to the installation manual provided with your product.
Where an installation kit is not provided, a list of approved products and or techniques will be advised. Please note that failure to follow Mumble™ recommendations may result in inadequate acoustic performance.
Please contact us if you have any questions regarding the installation of your Mumble™ product.
Unless special trading terms of been agreed upon prior, a 30% deposit is required from our commercial partners with the balance due on delivery.
All other orders require a payment upfront before goods can be dispatched.
Lead times may vary due to season and size of order.
Your sales person can advise on current lead times at any given time.