Product Warranty

Mumble® Acoustic Panel: 10 years Formed panels, printed panels, embossed panels, kerf -cut panels: 5 years Peel and Stick backing tiles: 1 year

Mumble By Design warrants under normal conditions of wear and tear, that Mumble products shall meet the specifications listed in the product specification documented on the website (www.mumblebydesign.com), including; light fastness, durability and flame retardant rating for the period stated, provided the product is installed per Mumble By Designs product specific Installation Guides and maintained in strict accordance with its Care and Cleaning Guide.

• Acts of vandalism or any other treatment which could be considered inappropriate for the intended use.
• Unsuitable application or use on poorly designed installations or furniture that places undue wear on the product.
• Limited for interior use.
• Unusual atmospheric or environmental conditions.
• Goods that have been further processed by the customer or others.
• The warranty does not extend to colourfastness where the product has been exposed to sunlight.
• This warranty is limited to the replacement cost of the product.

Customers should carefully inspect all items at the time of delivery as stated in Mumble By Designs Terms & Conditions.

Claims for damages will not be considered for products that have been cut or partially installed.

Confirmation of colour and design is the responsibility of the customer.

Claims must be made in writing to Mumble By Design, with supporting evidence of the claim, prior to any attempted return or rectification of the product and within 7 days of delivery. Failure to make such a claim within the 7 day period will constitute acceptance of the goods and waiver any claims.

Mumble By Design must be given a reasonable opportunity to inspect any alleged inherent defects. Failure to do so may void this Warranty.

Subject to the Additional Rights and Remedies section below, Mumble By Design will not be responsible for labour charges or claims of consequential damages.

This warranty is in addition to other rights and remedies you may have under a law in relation to Mumble By Designs products.

The following statement applies if the Mumble By Design product is supplied to a buyer who is a ‘consumer’ under the Australian Consumer Law. This warranty is in addition to other rights and remedies afforded to you under the Australian Consumer Law and the following statement applies to you: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.